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174 Sidwell Street, Joanne your comment on what the manageress did is horrific. Dont give up, you need to contact the owner of that business and let him know exactly what that woman did. My god how can that place still be running...
I must admit I do shop at Healthy Pulses, Sidwell Street, occasionally but have to agree with comments regarding the staff. I know two young ladies have left due to upset with the manageress and it is eye opening when staff is affected. The two young ladies that remain there now always appear happier when the manageress is not present. There is an unpleasant and quiet atmosphere in Healthy Pulses that you wont find in Holland and Barrett. I would prefer to shop at Holland and Barrett were it closer to me. It is much nicer to shop in an environment where staff are happy to be there.
Dreadful management and poor quality take-away chiller filled with "fresh" vegan/veggie bake goods. Having visited on three occasions to inspect health and hygiene, I have observed the manageress place food crates on shop floor and serve with unclean hands. Staff are generally pleasant, but with no genuine passion in the workplace. The manageress not once served with a smile and alongside the over-pricing, the smoking on the premises is - for a health food store - appalling. Try as you might to contact the owner, either in Exeter or Plymouth, he is constantly and conveniently absent. Stick to Holland & Barrett in future.