De'Bora Of Exeter

Poor attitude and failure of service permeates this little shop. Based on South Street in Exeter you will first be pleased with the eye-catching window display. You will not however be able to say 'I like that' and pop in and browse or buy. Entering the tiny shop you will first wonder where the range of lingerie is and then you will be told to book a half an hour appointment for a later time. The reason for this appointment is that you need to have a personal assistant to shop. This personal assistant will try to ascertain what you would like and then go and dig through their hidden stock - all stored in hidden draws and worst of all in plastic sandwich bags with little labels on. I'd like to emphasis at this point there is no way to browse - you are totally reliant on the assistant to guess what you will like, and if they assume you won't like something you will not get to see it. A summary of the above is that this is not a shop for shopping. You cannot browse, view the stock, or try on things which you would like to try. Now we get onto the manager of the shop - a lady called Debbie. I personally found her attitude demeaning and rude, she seemed to fail to understand the boundaries which should be observed between the client and the assistant. I would go as far to described her behaviour as being like a bully. In all I would suggest that if you are local and seek a good store, visit Eclipse. If you are happy to select online visit Figleaves (free returns), or if you are happy to travel further afield their are plenty of better boutiques in Bath, or the Wolford shop in London (Kings Road), or the Rigby and Peller shop also in London. Hope this helps.

10

Patricia T.